This Privacy Policy explains how Cybervance, Inc. and its affiliates (collectively, “Cybervance”, “we”, “us”, or “our”) collect, protect, use, and disclose information that, either alone or combined with other information, can be used to identify or contact you (“Personal Information”).  This Privacy Policy applies to all Cybervance-operated websites that link to this Privacy Policy, including www.cybervance.com (collectively, the “Website”).

By accessing the Website, continuing to access the Website, or submitting any information through the Website, you are consenting to the information collection and use practices described in this Policy, as modified from time to time by us, as described below. Your use of the Website is also governed by the Terms of Service.

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1. Updates

We may revise and update this Privacy Policy from time to time and will post the updated Privacy Policy to the Website. UNLESS OTHERWISE INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE WEBSITE. You will know we have changed the Policy when you see a new updated date at the top of this Policy. Cybervance will not necessarily notify the Website’s users of any such changes by email or other personal contact, but we reserve the right to do so. We encourage you to check the date of this Policy whenever you visit the Website so that you will know when you need to review the Policy for modifications.

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2. How We Collect Information through the Website

A. Personal Information You Provide

We may collect and store any information or content you submit or upload through the Website, whether through your submission of information through a form, participation in any online training (if available), registration of an account, communication with other users of the Website, uploading of documents or other content to the Website, or otherwise. Depending on how you interact with the Website and the information you provide, this information may include, but is not limited to, your name, contact information, resume or employment information, or any other information or content submitted by you or any user through the Website.

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B. Information We Collect from Third Parties

Employers and other partners may provide us certain personal information about their employees or other persons who will be participating in training courses, whether or not through the Website, including name, contact information, and employment information.

We may collect information about you from third parties, including from any account (e.g., Facebook or Google) through which you log in to or otherwise interact with the Website. If applicable, Cybervance may have access to certain information from your linked Google or Facebook account, including your public profile information, your email address, or other information possessed by those third parties. Cybervance may aggregate any information about you collected from any source.

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C. Information We Collect Automatically

Whenever you interact with the Website, we automatically receive and record information from your browser or device. Information collected automatically may include the date and time of your visit, the length of your visit, the specific webpages you visited, your IP address, your geographic location, the type of web browser and operating system used, the address of any Website that directed you to the Website, and information about your mobile device used to access the Website (including phone number, operating system details, and any applicable unique identifiers for you or your device, including your device’s Unique Device Identifier (UDID), any Apple or iOS identifiers (e.g., IDFA or an Advertising Identifier), any Google or Android identifiers (e.g., Android or Google Advertising ID), any Windows identifiers (e.g., Windows Advertising ID), or any other similar identifiers which identify you or your device). We may use such information to analyze trends, administer the Website, and gather broad demographic data for aggregate use.

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We, or third parties assisting us, may use “cookies” or other tracking technologies (e.g., web beacons, single-pixel, or clear GIFs) to track how you use the Website or interact with our emails for analytics, security, and/or advertising purposes. A cookie is a file stored on your computer or device to uniquely identify your device or to store information or settings on your device, such as when you visit the Website or open certain emails. You may adjust your web browser software if you do not wish to receive certain cookies or web beacons, but this may prevent you from taking advantage of some of the Website’s features. Please refer to your browser instructions or help pages to learn more about these functions. To assist us with analyzing our Website traffic through cookies and similar technologies, we use analytics services such as Google Analytics. For more information on Google Analytics’ processing of your information, please click here.

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Some of our service providers may use cookies or other methods to gather information regarding your use of the Website and may combine the information in these cookies with any of your Personal Information that they may have. The use of such information by a third party depends on the privacy policy of that third party. Cookies may track activities over time and across Website.

We do not guarantee that we will take action in response to do-not-track signals or similar mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual’s online activities over time and across third-party websites or online services. Additionally, some third-party service providers may still collect tracking information even if you have enabled your browser’s do-not-track functionality or utilized a similar do-not-track mechanism.

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3. The Purposes for Which We Use Personal Information

Cybervance may use the collected Personal Information or other data described above, individually or in the aggregate, for any lawful purpose, including, but not limited to, such purposes as contacting you to respond to any messages you may submit through the Website, receiving and considering your employment application and related materials, providing the services which you have requested from us, analyzing and tracking user activity on the Website for individual users or for groups of users, identifying and authenticating your access to parts of the Website, tracking and analyzing usage trends, personalizing the Website to better reflect your preferences, serving more relevant advertisements, protecting our rights and/or our property, ensuring the technical functionality and security of our Website, or enhancing your and other users’ use of the Website. All collected information may be linked to specific users and may result in the tracking of the usage information for individual users.

If you submit a review or other feedback to us, we may use that to improve the Website and may publicly display that review or feedback.

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The legal bases for the processing of your Personal Information are (1) you have given consent to the processing of your information for these purposes; (2) the processing of this information is necessary for us to provide you the products, services, or information you requested, and (3) the processing of this information is necessary to fulfill and protect our legitimate interests, including the need to analyze and improve the technical operation of the Services.

 

Cybervance may also use your submitted information to contact you, via regular mail, email, text message, telephone, or otherwise, regarding your account, the Website, or other relevant or promotional information or offers as determined by Cybervance or its partners. By submitting your contact information to Cybervance, you consent to receiving such communications.

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4. How We Disclose Personal Information

Except for the limitations expressly discussed herein, if any, Cybervance may disclose, sell, or transfer any collected information to third parties for any lawful purpose in our sole discretion, including, but not limited to, the following:

Employers and their Designated Recipients. We may share any training test answers, submissions, comments, or other information collected from users to their respective employers or other sponsoring organization.

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Third-Party Services. If you log in to Cybervance through a third-party service like Facebook or Google, then those third parties may have access to certain information about your use of Cybervance. For more information on the type of information those third parties may collect about you, please review the privacy policies for those third parties.

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Vendors. We employ service providers to perform tasks on our behalf and to assist us in operating the Website and the related services. These service providers may assist with the following services from time to time: credit card processing, marketing, web development and hosting, and file storage.  During the course of providing Cybervance with these services, these third parties may have access to your personal and non-personal information in order to provide the services we requested from those third parties.

Partners and Licensors. During the course of providing certain services to our customers, we may disclose certain user information to our partners and to the licensors of certain tools or materials. These disclosures allow us to comply with the licensing requirements of our partners or licensors and allows us to offer and provide you the services you request from us.

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Marketing. Cybervance may disclose your collected information to third parties for marketing purposes. These affiliates and third parties may contact you via any method of contact you provide to Cybervance.

Legal Compliance. We may disclose Personal Information at the request of law enforcement or government agencies or in response to requests, subpoenas, court orders, or other legal process to establish, protect, or exercise our rights or to defend against a legal claim or as otherwise required or allowed by law, or to protect the rights, property, or safety of any person.

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Merger or Acquisition. If we sell or otherwise transfer part or the whole of Cybervance or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Website, including Personal Information, may be among the items sold or transferred.

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Advertisers.  We may use third-party service providers to provide us with advertising, conversion tracking, or similar services. These service providers may have access to information gathered by cookies or other similar mechanisms.

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5. Correcting, Updating, Accessing, or Removing Personal Information

Users of the Website can request that we correct, update, or delete your Personal Information by emailing a request to us at admin@cybervance.com. While we may not be able to alter or remove certain information, we will review your request and discuss with you as necessary.

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6. Choice and Opting Out

We strive to provide you choices regarding the collection, use, and disclosure of your Personal Information. However, we must be able to collect, use, and disclose certain information in order to provide you the Website you request and to effectively operate the Website.

 

We may send notifications, newsletters, promotions, or other information via email (“Communications”). You may choose to stop receiving Communications by following the unsubscribe instructions in any email you receive. Please note that certain services-related Communications are necessary for us to provide you the services you request from us and you may not have the ability to opt out of those Communications.

You can disable some (but not all) cookies in your device or browser settings, but doing so may affect your ability to use the Website and will reduce our ability to serve you more relevant and optimized content. Within your browser you can choose whether you want accept cookies or not. Different browsers make different controls available to you, so we have provided links below to popular browser provider’s instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse, or delete cookies at all times, or those from providers that website owners use, or those from specific websites.

• Google Chrome

• Internet Explorer

• Firefox

• Safari

• Safari Mobile

We do not guarantee that it will take action in response to do-not-track signals or similar mechanisms.

You can make some choices about the information collected by Google by exercising the different options available to you at https://policies.google.com/technologies/partner-sites. You can also download the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout/. However, we do not necessarily endorse this add-on and does not guarantee that using the add-on will be effective.

 

7. Third-Party Websites

The Website may include or provide links to other websites that we do not control. Even if an affiliation exists between Cybervance and third-party website, each of these linked websites maintains its own independent privacy and data collection policies and procedures, which we encourage you to consult.

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8. Users from Outside the United States

If you are using the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Website, you consent to your information being transferred to and processed in the United States.

If you are located in the European Union, or the General Data Protection Regulation (“GDPR”), otherwise regulates the processing of your personal information, then you may have certain rights under the GDPR. If the GDPR does not apply to the processing of your personal information, this Section does not apply to you; however, you can still contact us at the address listed in Section 12 to discuss any questions or concerns you may have about this Policy.

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 1. GDPR Rights

 While Cybervance is operated in the United States and is intended for users located in the United States, Cybervance strives to provide its users the same rights to information that they may have in their country of residence. The GDPR provides certain rights to persons located in the European Union or the European Economic Area. Subject to applicable law, you have the right to request access to your collected personal data, to rectify your personal data, to erase your personal data, to restrict how your personal data is processed, to object to the processing of your personal data, to receive and transfer your personal data, and to object to automated individual decision-making. For more information regarding your specific rights, you can review Articles 13-22 of the GDPR, available in full at https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1490122059134&uri=CELEX:32016R0679

To opt-out of marketing communications, you can opt-out or unsubscribe at any time by following the instructions located in our marketing emails.

You can contact us to manage, change, or delete some of your Personal Information.

To request other information or to exercise other rights that may be provided under the GDPR, please send us an email at admin@cybervance.com, or a written letter at the address listed in Section 12, that contains the following information:

• Your full name;

• Your email address, username, and/or account number associated with your use of the Website (if any); and

• The rights you wish to exercise and any information necessary to understand and implement your request.

We reserve the right to contact you and/or otherwise request additional information from you in order to confirm your identity and your right to access your personal data or otherwise exercise your GDPR rights. If you have an email address linked to your account related to your use of the Website, please use that email address to submit your request for verification purposes.

Upon receiving a request, we will respond in accordance with applicable law. Please note that there may be restrictions on your ability to exercise your rights. For example, we may need to retain some of your personal information to comply with our legal or contractual obligations or for other legitimate interests.

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2. Withdrawing Consent

 If any of your Personal Information is processed based on your consent, you can withdraw your consent at any time. Removing your consent may affect your ability to receive some or all of our services, depending on the particular processing at issue. The withdrawal of your consent will not affect the lawfulness of any processing carried about before you withdrew your consent. Additionally, to the extent the processing is based on a contractual requirement or another lawful basis, we may continue to process the personal information in accordance with that lawful basis. To remove your consent, please contact us as described above.

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3. Right to Lodge a Complaint With a Supervisory Authority

If you believe your data privacy rights have been violated, you have the right to lodge a complaint with an appropriate supervisory authority. However, before lodging any complaint, we would appreciate the opportunity to discuss any concerns you may have.

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9. Security

We use commercially reasonable efforts to protect the information we collect on the Website. Unfortunately, however, no security system can be guaranteed to be 100% effective. Accordingly, we cannot and do not guarantee the security of your personal information and cannot assume liability for improper access to it.

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You are responsible for restricting access to your computer or mobile device through which you access the Website. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to our Website. By using the Website, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website.

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10. Data Retention

Cybervance may retain the personal and non-personal information or other collected data, individually or in the aggregate, as described above, after you delete your account or have ceased using the Website. However, Cybervance does not guarantee that any information will continue to be available after such deletion or cessation.

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11. No Children

Cybervance does not intend to use the Website to collect any information from children under age 13. By submitting any information through the Website, you represent and warrant that you are at least age 13 and, if you are under age 18, that you have your parent or legal guardian’s permission to use the Website.

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12. Privacy Policy Questions

If you have any questions concerning this Privacy Policy, please contact us at admin@cybervance.com. You can also write to us at:

Cybervance, Inc.
10401 Connecticut Ave.
Suite 102
Kensington, MD 20895